FAQ's

If your question is not answered on this page, please contact us at info@monetminerals.com

How much is shipping?

We charge a $1 handling fee per order. Our shipping fee is 10% of the retail value of the order.

How long does shipping take?

We do our best to package and ship your order as soon as possible. However, we do experience days where we receive a high volume of orders. Please allow 4-7 business days for processing. Additionally, during a sales event, processing times may be longer.

Our products are not mass produced in a factory, they are handcrafted in small batches. We promise we are worth the wait.

If you need something right away, please e-mail rachel@monetminerals.com before placing your order to see if rush processing is available.

Do you charge sales tax?

Monet Minerals is based in Minnesota. We are required by law to collect sales tax for orders shipped to Minnesota addresses.

Do you accept returns?

Due to the nature of our products, Monet Minerals does not accept returns. We suggest you take advantage of our sample sizes, to try out colors/products before you purchase a full size.

What are the different sizes that you carry?

There are two different sample sizes available for every product. The size of our Full Size varies by product.

What do your sizes look like?

Small Sample Size - .75-1 gram in a baggie - $2.00

This is more like a color sample. There is enough product for at least one application (maybe more for eye shadows or MPPs), but is designed for those that wish to see and touch the colors. If you are already a mineral makup user, this is a good size to order to determine your correct foundation shade.

Large Sample Size - 1-1.5 grams in container - $5.00

This size is perfect for trying any of our minerals for the first time. There is enough for at least 3 applications of foundation and veils and even more for eye shadows and MPPs. Because they are in a container, they are a lot easier to use than samples contained in baggies.

Full Size Eye Shadows, MPPs & Blushes - 3-4 grams in container - $12.00

These come in a 10 gram container and can last up to 3 months.

Full Size Foundations, Bronzers & Veils - 10-12 grams in container - $20.00

These come in a 30 gram container and can last up to 3-6 months.

Refill Bags for Foundations, Bronzers & Veils - 10-12 grams in a baggie - $18.00

These baggies will refill your 30 gram container and can last up to 3-6 months.